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PRIVACY POLICY


Effective Date: November 15, 2024

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At PATAPHORES, your privacy is our priority. This document explains how we gather, handle, and protect your personal data when you interact with us, whether by visiting our website (https://www.pataphores.com), making a purchase, or reaching out for assistance.

If you have any concerns or questions, feel free to contact us at pataphores@gmail.com or by mail at 6 Rue d'Armaillé, 75017 Paris, France.

 

What Data We Collect

We collect data to provide and improve our services. This includes:

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Information You Provide

When you create an account, place an order, or contact us, you may share:

  • Your name and surname

  • Contact details (email, phone)

  • Delivery and billing addresses

  • Payment details (processed securely through Stripe)

  • Login credentials (e.g., username and password)

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Information Collected Automatically

When you browse our site, we automatically gather:

  • Technical details (IP address, device type, browser version)

  • Usage patterns (pages visited, time spent, actions taken)

  • Location data, based on your IP address

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How We Use Your Information

The data we collect helps us:

  • Process your orders and deliver products/services.

  • Respond to inquiries and provide support.

  • Enhance your shopping experience through personalized recommendations.

  • Send transactional and promotional communications (only if you’ve opted in).

  • Detect and prevent fraud or unauthorized access.

  • Comply with legal obligations (e.g., tax reporting).

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Marketing Preferences: We only send promotional emails if you’ve given your consent. You can unsubscribe anytime by clicking the link in our emails.

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Our Legal Grounds for Processing

We process your data based on:

  • Your consent, for marketing or optional communications.

  • Contractual necessity, to fulfill orders or provide requested services.

  • Compliance with legal requirements, such as retaining tax records.

  • Our legitimate interests, like improving website functionality and ensuring security.

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Sharing Your Data

Your personal data may be shared with trusted third parties to ensure smooth operations, including:

  • Payment providers like Stripe (see their Privacy Policy), PayPal (see their Privacy Policy).

  • Logistics partners, to deliver your purchases.

  • Hosting services, for secure website maintenance.

  • Analytics platforms, to track website performance and improve usability.

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We do not sell or rent your data to any third party.

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Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze website traffic, and provide personalized content.

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Types of Cookies We Use:

  • Essential Cookies: Required for site functionality (e.g., login).

  • Performance Cookies: Analyze website performance.

  • Marketing Cookies: Personalize ads based on your preferences.

For more details or to manage cookies, refer to our Cookie Policy at https://www.pataphores.com/cookiepolicy.

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How Long We Retain Data

We keep your information only as long as necessary:

  • Account-related data: Until you delete your account or request removal.

  • Order-related data: Up to 7 years, for compliance with tax laws.

  • Marketing data: Until you opt out.

After the retention period, your data is securely deleted or anonymized.

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How We Protect Your Data

We implement strict measures to safeguard your data, such as:

  • Encrypting sensitive information during transmission.

  • Regular security monitoring.

  • Limiting access to personal data to authorized personnel only.

Despite these measures, no system is 100% secure. You use our Services at your own risk.

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Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you.

  • Request corrections to inaccurate information.

  • Ask for data deletion, under certain conditions.

  • Restrict or object to processing.

  • Receive your data in a portable format.

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To exercise these rights, contact us at pataphores@gmail.com. We aim to respond within one month.

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International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through agreements like Standard Contractual Clauses approved by the European Commission. For more details, reach out to us.

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Policy Updates

We may revise this Privacy Policy periodically to reflect updates in our practices or legal requirements. The latest version will always be available on this page.

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Contact Us

For any questions about this Privacy Policy or how we handle your data, reach us at:


PATAPHORES
6 Rue d'Armaillé
75017 Paris, France
Email: pataphores@gmail.com

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